My garage door was replaced 4 years ago by a different company. It never seemed perfectly right to me, it had this hitch when coming down and the cables came off once. Sure enough, it failed on me and literally fell, a complete mess.I put the door back up but there was no way I could lift it and I called MGD for help.Eli and Fernando came out and for a reasonable price he installed a trust, did some adjustments and made sure the door had a smooth and dependable open and close.It is night and day now.Here is the deal. I probably needed maintenance on the thing as much as we use it and with the weather and all.Midlothian Garage Doors did a good job of accessing and repairing my door.The technician was knowledgeable and worked efficiently.The owner took my call on a Saturday and his wife helped get me scheduled while they were out getting their things done on mobile.That is called getting the job done in my books people.They left a sticker on my door with a number to call if it breaks again or hell, maybe I run into it with the Jeep and need a new one, who knows, but I know who I am calling.