Our Customer Reviews

Our customers are everything. Hear what they have to say about Midlothian Garage Doors.

Easy enough. Called, got an email with quote. Approved, payed. Door arrived when promised. Good installer, seemed a bit young. Turns out he's a second generation garage door man, and it shows. Great install. He even measured for the screws used to install the weather stripping. Everything is evenly spaced and looks good. Thanks
daniel d. Avatar
daniel d.
They were on time, did the work quickly and I will use them again!
Holley D. Avatar
Holley D.
Quick response time. Eli was our technician. Excellent explanation of cost estimate. Explained the entire process of rewiring the sensors. Friendly and knowledgeable. Highly recommend.
Michael C. Avatar
Michael C.
Guy on the phone is one of a kind! Fast, reliable, and way too much knowledge about openers!
jeffrey g. Avatar
jeffrey g.
Clear explanation of the issues with my garage door, replaced the motor with no issues. Great upgrade from my old system.
TX D. Avatar
This company did an amazing job on installing 2 garage door openers for our family. Eli was our installer and was very efficient and kind. He arrived and went to work and did not mess around. We have been extremely pleased with the installation and the customer service we received from MGD!
Daryl W. Avatar
Daryl W.
Eli was fantastic. He is very knowledgeable, thorough, courteous, precise and installed in a very timely manner. He was on time and got right to work. I needed to replace a 20 year old garage door opener and I am very please with the service that Midlothian Garage Door and Eli provided me today. I will always recommend and use them in the future should any other need arise. My equipment had a lifetime warranty and that is comforting.
Kimberly M. Avatar
Kimberly M.
Midlothian Garage doors did an excellent job serving and repairing my garage door at a reasonable price. They were on time and quickly resolved my problem. This is the second time using them over the years. Highly recommend.
Terry D. Avatar
Terry D.
Quick, polite, and great service.
Zac R. Avatar
Zac R.
We’ve had Midlothian Garage Doors come out to our house 3 times. The first was to replace the spring on our door. They came the very next morning before we went to work! The second time, our opener was messing up and he was able to temporarily fix it! Unfortunately the motor went out and they were able to come and replace our opener super quick! Eli has been the guy coming out all three times and he’s very professional and knowledgeable! Thank you!!
Christina S. Avatar
Christina S.
Eli got here so quick and was so efficient and knowledgeable about a garage I appreciated it so much because I thought I was gonna be locked in all day long, thanks for being there in my time of need
Gloria M. Avatar
Gloria M.
Fast, friendly service and quality work at a fair price! Couldn’t ask for more.
Marc S. Avatar
Marc S.
My technician was on time and very informative. He diagnosed and made the repairs quickly. Thank you for good service!
Rachel M. Avatar
Rachel M.
The repairman was awesome, professional and good mannered.
John T. Avatar
John T.
Great service
Kerry K. Avatar
Kerry K.
Eli and William were very nice, and knowledgeable . Changed out my garage door opener in about 45 minutes.
Kathy M. Avatar
Kathy M.
Quick to respond, professional. Did a great job!
Angie M. Avatar
Angie M.
Quick repair, the technician, Eli was very knowledgeable. He was able to fix the bent garage door and put the rollers on the track. Fast and efficient
Adam&Odellia Avatar
Awesome service!! Eli was prompt, knowledgeable and courteous. I called and they had next day service. Every thing was as described and went very smooth.
James N. Avatar
James N.
They were extremely flexible with schedule and prices prompt and professional services. I highly recommend.
Lori M. Avatar
Lori M.
Eli is best ever .. prompt professional and more then you can ever ask for !😎
Michael L. Avatar
Michael L.
Great service. Called them today and Eli came out within a couple of hours. He replaced 2 springs on main garage. Explained what he was doing and knocked it out quick. A true professional.
Jeremy A. Avatar
Jeremy A.
Eli from Midlothian Garage Door came quickly, diagnosed the problem, explained clearly what was needed and how much it would cost, and did the work efficiently.
Cj S. Avatar
Cj S.
Reliable local company that does great work at reasonable prices. Very happy with the service.
Mark B. Avatar
Mark B.
They replaced a 23 year old Chamberlain opener that was acting up. Eli came out the same day I called and installed one I purchased on Amazon good service nice guy and a fair price!
Jim C. Avatar
Jim C.
I always call Midlothian Doors when needed and so pleased when Eli comes to the rescue. He’s very prompt and professional. Knows his business. Thanks again.
Marilyn W. Avatar
Marilyn W.
Service was prompt. Eli was great. He explained .my options and recommended the proper solution for my problem without trying to sell me a new garage door. All I needed was a new bracket. I highly recommend this company !
Steve S. Avatar
Steve S.
Incredibly quick response to my problem, fast repair, and courteous experience. This is my second experience with them over the years and I will continue.
Brian S. Avatar
Brian S.
The repairman was able to get here quickly and did a great job repairing our door so we could get out of the garage. Would definitely recommend to anyone having issues.
Caitlyn K. Avatar
Caitlyn K.
Great customer service! Answered my call on a holiday, was very honest and upfront with cost! My garage was fixed promptly at the time they said they’d be there and is so quiet now! Will definitely be recommending to my neighbors when something goes wrong with theirs!
Nicole D. Avatar
Nicole D.
Our garage door spring broke last night. I called Midlothian Garage Door at 8am 12/22/22 and they had a man here at my house 2 hours later and he was done with the repair by 11am! Exceptionally great service in an expedited manner! Call them for all your garage door needs. Thank you!
James L. Avatar
James L.
Very quick and professional
Johnny C. Avatar
Johnny C.
I did research on finding a garage door company and came across Midlothian garage door and right away I was very pleased when I called. Got me scheduled for the day and time that was convenient for me. Eli let me know when he was on his way and he replaced what needed to be done and did a wonderful job. Definitely recommend to anyone needing garage repair.
Tina C. Avatar
Tina C.
Phenomenal service always! Had a spring break on Saturday and hubby could NOT get door to open manually. Left a message Sunday and was called back much to my surprise within a couple of hours. He explained that because it was a weekend I would incurring emergency fee, which I was fine with. And within 30 more minutes Eli, the technician called me back and said he was on his way from Arlington if he could come now. I said sure! He came out, identified the problems, gave me estimates and within 30 minutes door was repaired. He also checked the motor and other parts for functionality. I highly recommend Midlothian Garage Door company!
Sarah R. Avatar
Sarah R.
Thank you Midlothian Garage Doors for providing excellent service. Eli was very thorough and made sure my old garage was working like a new one. I truly appreciate your response to my text questions during the holiday weekend, most companies would wait until the first day of business. Thank you.
Yolanda G. Avatar
Yolanda G.
Midlothian Garage Doors provided a quality experience for us. This is our third time to need service for different reasons. Their prices are fair. The product is high quality and the work is performed well. Eli shows up when he says and he is so polite and helpful. I highly recommend Midlothian Garage Doors. Polite, professional, prompt service is always provided. That is five star service for me!
Lisa K. Avatar
Lisa K.
Eli came out and fixed our garage door and double checked all the connections. Highly recommend!
C P. Avatar
C P.
Fantastic service (again). They are our go to for all of our garage door needs. Replaced a rail and belt in just under an hour and ahead of incoming storms. Truly great people. I left a message the night before (after hours) and they were here by 11am.
Mike J. Avatar
Mike J.
Eli was so professional and knowledgeable ! He fixed my garage door opener right away with the highest level of customer service! Midlothian Garage Doors should be proud to have him represent them!
Pat B. Avatar
Pat B.
Appreciated for such an outstanding service today. ELI sure is super nice/professional . Thank you so much
Tham S. Avatar
Tham S.
Came out very quickly and completed service the same day. Super friendly and efficient.
Shelly W. Avatar
Shelly W.
Started with Matthew, very helpful & patient with all my questions re a new garage door opener. Eli, the tech, installed opener & just loved dealing with him as well. So efficient & knowledgeable. A truly quality experience.
Pamela S. Avatar
Pamela S.
Midlothian Garage Door was recommended to us online and they were a great choice! In less than a week we had a brand new door installed for a reasonable price. They had several colors and style options included in their standard package. Their people arrived to our house on time each visit and the install process only took two hours. If you need a new garage door this is your company!
Rachel R. Avatar
Rachel R.
called them at 7:00 am and they told me that Eli would be there between 8:00am and 10am. he showed up at 9am and by 9:45am had new garage door installed. Eli was very courteous and professional. would highly recommend them
Larry E. Avatar
Larry E.
Absolutely an amazing, honest and very fast company. I called at 2 PM on the day that my garage door broke and they were at my house by 4 o’clock. I don’t know if that’s standard but it was super amazing and very convenient. The technician that came to the house was able to show me exactly what was wrong and fix it on the spot. I would highly recommend this company to anybody looking for a garage door repair company.
Lindsey J. Avatar
Lindsey J.
For the amount of work they did i was actually expecting to spend more but they gave me a marvelous price. great work and better price! 🙂
Platinum H. Avatar
Platinum H.
Crew showed up and installed three openers. They were friendly and fast. Price was right as well!
Allen C. Avatar
Allen C.
Eli did an excellent job. Very professional. Would definitely recommend this company.
Kathleen M. Avatar
Kathleen M.
The repairman did a great job making our door look as close to perfect as possible. Additionally, it is quieter than it has ever been. This company has done great work for us in the past, also. Thanks!
Troy B. Avatar
Troy B.
Your tech Eli did a great job. He was on time and quick.
Richard S. Avatar
Richard S.
Eli worked fast and got everything fixed nicely.
Kate D. Avatar
Kate D.
Very fast response, with next day service. Eli was very helpful and performed a quick fix on our opener. Highly recommend!
Dennis F. Avatar
Dennis F.
I called to get a price to replace my garage door Monday . They were able to quote over the phone , and send pictures of samples of product . They were faster, and less expensive than other companies I called for quotes . They scheduled the garage door replacement that same week on Thursday. The installer showed up on time and did a great job . Would recommend.
Norman K. Avatar
Norman K.
Midlothian Garage Doors was fast, friendly and prompt. I called and received an appointment within 24 hours. I would highly recommend them. They were through with my install. I like the quality of customer service they provided. Thank you!!!
Foxie J. Avatar
Foxie J.
I will definitely use this company again! Eli came out to fix my broken garage door. He knew the intricate details of the entire operation, gave me a tutorial of how it all worked and what was goin on before and after the repair.His attitude, work ethic, and customer service was 100/100. I wish every industry had an Eli!
Hudson I. Avatar
Hudson I.
Midlothian Garage Door is the best. I called at 10 am and scheduled a same day appointment. Eli, the technician called when he was on his way and arrived on time. He was personable and a good listener. He evaluated the problem and suggested the best and most cost effective route to take. He repaired the problem on the spot. Everything was done to my satisfaction. He went to great lengths to make sure I was pleased. I highly recommend Eli and Midlothian Garage Door.
Linda S. Avatar
Linda S.
I would highly recommend Midlothian Garage Door. Eli was prompt. Was very knowledgeable and gave us a quote before doing any work. He did the work to be done and gave us information on how to do our own yearly maintenance. Very professional. You can't go wrong in calling Eli with Midlothian Garage Door for any repairs.
Sara A. Avatar
Sara A.
I called and they came right out and did a great job very good communication.
Rebecca H. Avatar
Rebecca H.
Midlothian Garage Doors provided a quality experience for us. This is our second time to need service for different reasons. Their prices are fair. The product is high quality and the work is performed well. Eli shows up when he says and he is so polite and helpful. I highly recommend Midlothian Garage Doors.
Lisa K. Avatar
Lisa K.
Eli and Anthony arrived early and did an AWESOME job installing our garage door opener. I will definitely recommend them to my family and friends.
Lamesha M. Avatar
Lamesha M.
Midlothian Garage Doors were a pleasure to work with. They came out and gave us an estimate and then I changed my mind several times. They were patient and kind and gave me new estimates each time. When I finally decided on the product I wanted they were able to install it the same week. Everybody I spoke with was very professional and informative. I will be using them for any future garage door needs I run into.
Jennifer P. Avatar
Jennifer P.
They are reasonable, decent pricing and fast! Thanks guys!
Sharron H. Avatar
Sharron H.
Very fast response. Eli was very polite, professional and informative.
Christopher D. Avatar
Christopher D.
Midlothian Garage Doors provides excellent service! They are quick to schedule and carry replacement parts on the truck. They replaced our spring when broken several years ago. Today, they replaced the rail and belt. We were so pleased to call in the morning and have a working garage door a few hours later. I recommend Midlothian Garage Doors without reservation!
Erika C. Avatar
Erika C.
Eli from Midlothian garage doors was excellent. He arrived on time, looked over the job and gave very specific information on what needed to be done. Prior to starting he made sure I knew all of the different costs involved and that I was OK with them. Along the way he showed me what he found and how he was fixing it. He was sweet to let my kids watch from a far, and I greatly appreciate how quickly he finished the job- less than 35 minutes! I would definitely call Midlothian Garage Doors again. In fact this is the second time I’ve use them (for a different issue), and they were great again this time.
Angela B. Avatar
Angela B.
We have been using Midlothian garage doors a few times now and they have always been very prompt and professional! Eli was very helpful, friendly, and provided great service
Daniel F. Avatar
Daniel F.
Quality workmanship, quick and professional, Midlothian Garage Doors did a great job! I highly recommend them!
Ben B. Avatar
Ben B.
My garage door issue was fixed quickly and professionally.Eli was great at explaining the problem and finding the best solution.Very impressed, honest, professional and quick response to my initial contact.
Elizabeth K. Avatar
Elizabeth K.
I’ve had the best experience with Eli his someone that you can trust and is very knowledgeable of his work. Hopefully he’ll stay working with Midlothian Garage. We need more people like him!!
Adele C. Avatar
Adele C.
Even though my garage door issue wasn’t an emergency, they were still able to come out within a couple hours and my garage door was repaired and the opener replaced the same day. Very professional and reasonably priced service. Highly recommend!
Stephanie W. Avatar
Stephanie W.
Thank you so much for sending Eli to help me with my garage door. He was wonderful and got it fixed quickly and was so kind. Great employee and great company to work with!
Theresa S. Avatar
Theresa S.
I have used Midlothian Garage Doors twice now for separate reasons and both times they have been absolutely wonderful to deal with. We have had the same technician Elías both times. I can say without a doubt that they are honest and reasonable with everything they do. Some places I've called just want to replace everything. Elías provided me with the options for repair as well as replace and was transparent with pricing to help us make our decision. Not only did he do a fantastic job, but he also allowed me to ask questions to get a better understanding of how this works! 10/10 I would use them every time!
Richard P. Avatar
Richard P.
Eli was on time, called before he came, fixed it in a timely manner and was very nice!
stephanie d. Avatar
stephanie d.
Eli came out this morning to check out my garage door and remotes. Very courteous and knowledgeable and got the job done. AWESOME to have my garage door working properly again. Yeah, thank you!
Karen M. Avatar
Karen M.
WOW! Great service! I got an appointment so quickly! The repairman arrived on time to the appointment and completed his work in a timely manner! He was very knowledgeable and friendly! Will DEFINITELY use them again!
Jenni D. Avatar
Jenni D.
Eli was very friendly. He went straight to work on the problem. Showed me what the problem was and gave me my options. He was prepared to do what he needed to do. Very knowledgable and good at his job. He fixed the problem after letting me make the decision of what to do and went straight to work. Would highly recommend Midlothian Garage Door.
Sheila B. Avatar
Sheila B.
Midlothian Garage Doors showed up a hour early which was greatly appreciated. They removed the springs and controllers which needed to be replaced since they installed in 2005. It was a pleasure to watch true professionals work. They completed the job in a little over 2 and half hours, cleaned up everything, showed us how everything worked. I would highly recommend them to anyone.
Andy D. Avatar
Andy D.
Eli went above and beyond! Thank you for helping us with our garage door!
Amy F. Avatar
Amy F.
Eli is very knowledgeable and he was very good at explaining everything that needed to be fixed and gave us all of the options to fixing the problem!! Definitely recommend this company to friends and family!!!
Denise H. Avatar
Denise H.
Midlothian Garage Doors is a great company! I was able to get an appointment quickly and the technician showed up right on time. The technician, Eli, was professional and knowledgeable. He thoroughly explained my options and the associated costs and when I decided on what I wanted to do he quickly completed the job. Overall an excellent experience. I highly recommend this company!!!
ginny r. Avatar
ginny r.
Very quick to return my call and and set up an appointment. Timely and very efficient. Great company to work with.
Shelli S. Avatar
Shelli S.
Eli did a fantastic job. He came out within a couple hours of my service call. Very professional and very courteous. Made sure I knew what the est. cost was and the actual cost was within $5 of the estimated.
Michael L. Avatar
Michael L.
Great and speedy work! Very professional! Even helped me programmed my garage door bc I couldn’t figure it out! Def recommend!
Called Midlothian Garage this morning, Elie came out just an hour later...fixed the issue with my garage door, and was so professional and kind. Highly recommend!
Alissa A. Avatar
Alissa A.
The technician Elijah showed up on time, was competent, friendly and thorough. He performed the repair in a timely manner. The price for the repair was fair and came in under the quote. Highly recommend.
Ryan R. Avatar
Ryan R.
My center bracket on my garage door broke. I called about getting it fixed and within 2 hours they were at my house and fixed my problem. Couldn't ask for better customer service!!
Randy A. Avatar
Randy A.
Eli was the technician who installed my new garage door opener. He was totally professional, showed up on time and did an excellent job.
Melvin S. Avatar
Melvin S.
2nd time we have used Midlothian Garage Doors. Came the same day. Did a great job! Professional, hard working and courteous! Love to support local businesses!
Dominique K. Avatar
Dominique K.
Great service! Eli & his assistant were professional & knowledgeable. Have a new garage door opener & all doors serviced. This is our second time to use Midlothian Garage Doors & would highly recommend this company.
Deborah F. Avatar
Deborah F.
My garage door opener broke yesterday evening so this morning I called Midlothian Garage Doors. They were able to get Eli out within just a few hours and quickly get the issue correct. They were very fast and reasonable price wise. Highly recommend.
Bill C. Avatar
Bill C.
If you need any garage work done *at all* Midlothian Garage Doors is your company! They were able to come out in between appointments on a busy day to consult with us and came back early the next morning to take care of our problem. They were willing to do the work that evening if we needed it,. Eli was early, very professional, and and knew exactly what he was doing. His assistant Anthony also did a great job! Eli carefully explained the work to me and made sure that everything worked properly before he left. He assessed the situation and worked quickly and to excellent standards. I would recommend him and Midlothian Garage Doors to anybody for any door issues at all as well as new door installation!
Amy J. Avatar
Amy J.
Inquired about service and 2hrs later a technician was on site evaluating our issue. The problem was resolved within an hour with some tips for other maintenance items. The technician thoroughly explained the issue and what was done to correct it. Great customer service! Definitely will call again!
Neil S. Avatar
Neil S.
Eli and his son were fantastic. Fast and efficient. 10/10 would use again.
Alissa M. Avatar
Alissa M.
A friend recommended this company. They were on time, had all the parts an tools they needed and got the job done quickly. They fixed all of my garage door issues and then made some minor adjustments to make the door operate even more smoothly. I will recommend them without hesitation.
Reed M. Avatar
Reed M.
So nice and professional! They explained what went wrong and also how to prevent the problem from occurring again. We were nervous about the upcoming week of storms, and they came out next day to fix everything. Reasonable pricing as well. We will definitely use them again.
Arria B. Avatar
Arria B.
Eli was super informative and kind. He worked hard and finished quickly and was very communicative. Very pleased with the rapid response of this team and his extra help with putting our garage door back down overnight. Highly recommend!
Grace P. Avatar
Grace P.
I called at 11am and Eli showed up to my house by 1pm. He was knowledgeable, answered all my questions, fixed my garage door and helped me program my keypad. 10/10 recommend!!! Thank you so much!!!
Charli P. Avatar
Charli P.
They came out the same day to evaluate. Once the door I chose came in, they installed first thing the next say. I couldn’t be more grateful. Highly recommend.
Khristy H. Avatar
Khristy H.
The spring on my garage door broke and I called Midlothian Garage Doors simply because of the reviews posted as we are new to the area. I was very happy with the whole experience. Eli arrived withing the scheduled time frame. He was very friendly, knowledgeable and diligent with his job. He explained everything to me upfront and did not try to up sale me on anything which I really appreciate. He also spent some time explaining and showing me some things to keep my garage door and opener running smoothly.I will definitely use this company again. Wished I would have thought to ask for a magnet with company name to put inside my garage door.
Lynnette H. Avatar
Lynnette H.
Very quick response. The repairs were done very well and quickly. All options were presented for my decision. Very happy with this company.
Edwina D. Avatar
Edwina D.

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